Over the Shoulder vs Hands On
Decide which approach should be used to recover your Active Directory database: watch us over the shoulder or do it yourself hands on.
AD Recovery: Watch Over the Shoulder
You will watch us as we run U-Move for you to recover your Active Directory Database. Use the teleconferencing software of your choice to allow remote control of your desktop. You can interact and take control of the session at any time. For quality control we will require that you record the video and audio of the entire session.
AD Recovery: Do Hands On
You will run U-Move yourself to recover your AD database. Use the teleconferencing software of your choice to grant view-only access to your screen. We will watch and tell you where to click or what to type. For quality control we recommend that you record the video and audio of the entire session.
Which to choose
The over the shoulder approach will minimize the amount of downtime for your organization. Your choice depends on your comfort level with running U-Move yourself and your organization's security policy.
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