Gentlemen:

This is exactly how the software experience is supposed to be:

• It allows you to evaluate whether you need it, whether it will work, BEFORE you spend $$
• It should be priced in ways that keep small, medium, and large business in mind.
• It gives you clear guidance on how to fix the problems it finds.
• It doesn’t hide the core features you need behind microtransactions.
• It allows for some user intelligence, you can override at your own peril.
• It comes with a year of support as part of the purchase.
• It comes with helpful documentation (online) on picking your path to success.
• It has clear any logical operational navigation: “I have an emergency!”
• It doesn’t install (3) other pieces of software that spy and earn the developer side money.
• It should feel a little like magic to the users.
• It. Just. Works.

We had a worst case scenario, single AD server, partial raid/disk failure, unable to recover the OS. Thanks to your tool, and the “Emergency” help pages, we were able to stand up a new AD, attach the old drive, point your tool at it, and within 15 minutes, have a fully functional and restored AD server.. Same name, same IP address, **voila**

I don’t generally leave feedback unless it’s earned (in either direction). Your product is amazing,and your team should be thanked, congratulated, and compensated for making something that does exactly what was needed. I tip my hat to you.

D.L.