The technical support you provided for me as a brand new user of your software was the best I have ever personally received and as good as anybody could possibly expect – thank you very much!

My last few years were spent managing a support centre where we provided engineering level support for storage products. I say this because I am aware of what it takes to provide great technical support and how rare it is for end users to talk directly to a product developer. -B.H.

Posted 2014/03/31